HELP CENTER

Frequently Asked Questions

Find answers to common questions about orders, shipping, and our products. Can't find what you're looking for? Contact our support team.

It might currently be sold out and we are working on getting it back in stock.

Peptides are short chains of amino acids, which are the fundamental building blocks of proteins. While proteins usually consist of 100 or more amino acids, peptides are smaller—typically made up of just 2 to 50 amino acids. They act as biological messengers that instruct cells to perform specific tasks.

We would love to. Please send us an email with any questions you have. support@apexbiolabs.peptides.shopping

We will make sure it has been fulfilled and give you tracking information at your request.

Yes, please send us a request for your tracking information.

We will collaborate with our order fulfillment department to see where your product was shipped. We will send replacement out ASAP after determining any error made with order.

Our apologies. If you like the items shipped to you, please keep them and we will send the correct items. If you do not want the items, we will send a shipping label to return back to us.

Currently you can use your credit card through the website. We are working on ways to incorporate more purchasing options. Please let us know which ways of purchasing would be best for you.

Please send us your name and discount code and we will apply store credit.

Still have questions?

Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.